If your phone only worked for periods of 5-10 minutes, a few times daily, you'd need to plan communications ahead of time. This is the reality for satellite operators, who only get a few windows of opportunity each day to communicate with their vehicle.

During our first test mission in March 2024,, we quickly discovered that our legacy contact scheduling system was so unintuitive for satellite operators that our engineers had to step in, bypass the UI, and schedule contacts through the backend themselves.

Missing or misconfiguring a contact window risks complete mission failure.

Learn how my redesign transformed this critical operator workflow, enabling mission success in our second flight test.

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